Tracy Arm–fords Terror Wilderness Area & Glacier Explorer

• Seadrome Dock, Downtown Juneau, 76 Egan Drive, Juneau, Alaska
• The dock the tour departs from is conveniently across from the Four Points Sheraton.
• Guests should meet 15 minutes prior to departure time.
• Tour duration is approximately 7 hours. All tour timing is approximate.
• Downtown Juneau offers various parking options including street parking, parking garages, and designated lots. Explore convenient choices near your destination.

• Dress in layers to enjoy the outside observation deck. Rain jacket, hat and gloves recommended.
• Sunglasses are highly recommended, even on cloudy days, as the glacier’s bright reflection can still be noticeable.

• Complimentary hot chocolate, coffee, tea.
• Picnic style lunch is included: sandwich, chips, apple, and cookie. Dietary requests or accommodations must be sent over with at least 48-hour notice. We are able to provide gluten free, veggie, or vegan options upon request. All allergies should be noted on questionnaire when completing checkout.
• Spacious outdoor observation deck
• Climate controlled interior seating with panoramic windows.
• Includes one, or more, restroom(s)

**In the event unpredictable and ever-changing ice conditions preclude entry into Tracy Arm Fjord, the tour will be modified to explore Endicott Arm, a fjord and tidewater glacier of equal beauty.

• Age Restrictions: We love having guests of all ages aboard! For parents with little ones, here’s some extra info: Babies and toddlers might not enjoy the long tour or the snug boat space. There is no service onboard. We do require guests who choose to watch shows on personal devices, wear headphones.  No changing tables or stroller space onboard. Kids under two join for free, but they need a ticket per Coast Guard rules.
• Accessibility: This tour is not wheelchair accessible. Participants may have to walk up to 150-yards and negotiate 3-4 steps with non-lifting assistance to embark tour vessel. Once onboard minimal walking is required.
• Motion Sickness:  Persons sensitive to motion sickness may wish to take medication at least one hour prior to the tour departure time.

• Cancellation Policy:
  • No refund if you cancel less than 48 hours prior to the tour date.
  • If the tour is cancelled by the operator for any reason, the customer will receive a full refund.
  • Booking Fees are non-refundable.
• Tour Minimums: Tours do need to reach a minimum capacity to operate. We will contact guests 48 hours in advance if the tour has not reached a minimum.

• USD Cash and credit cards. Beer, wine, cocktails, soda, and Alaskan-made retail products may be available for purchase on select vessels.
• Don’t forget your camera to capture your beautiful surroundings, and wildlife! Be sure to tag us on social

• Persons sensitive to motion sickness may wish to take medication at least one hour prior to the tour departure time.
• Tips are accepted onboard for a job well done but are in no way required. Crew are able to accept tips via cash or card.
• In the event unpredictable and ever-changing ice conditions preclude entry into Tracy Arm Fjord, the tour will be modified to explore Endicott Arm, a fjord and tidewater glacier of equal beauty.
• Please note: Ice conditions may alter our route or limit access to certain spots. We can’t guarantee sightings of both North and South Sawyer Glacier. Safety is our top priority.
• We do not allow the use of drones onboard.

• Southeast Alaska is teeming with wildlife, including bald eagles, bears, whales, sea lions, otters, and more. Our knowledgeable guides will help you spot these magnificent creatures in their natural habitats and provide fascinating insights into their behaviors.
• While we cannot guarantee wildlife sightings in the wilds of Alaska, wildlife sightings are likely.
• By respecting wildlife and their natural habitats, we strive to create meaningful and memorable experiences for our guests while safeguarding the delicate balance of Alaska’s ecosystems. While we cannot promise specific sightings, we can assure you that our knowledgeable guides and crew will do everything to maximize your opportunities for wildlife encounters while prioritizing the welfare of the animals and the environment.
• True Alaskan Tours partakes in Wilderness Best Management Practices. Outside speakers will be turned off when exploring inside of the arm.
• True Alaskan Tours & Allen Marine Tours adhere to all wildlife watching guidelines put forward by Whale SENSE. Read more about that here!